Most callers to your
business today were put on hold. Did
they hold on or hang up? Consider the
facts:
-
70%
of business callers are placed on hold.
-
60%
of callers will hang up if placed on
hold and hear only silence. 30%
will never call back.
-
Callers
who hear music on hold will stay on the
line 30 seconds longer than with silence
alone.
-
Callers
who hear an informative message and
music will stay on the line for up to 3
minutes longer.
-
20%
of callers will make purchase decisions
based on what they hear while on hold.
-
Playing
a radio station or music CDs through a
telephone system constitutes a public
performance of the music, and is subject
to music licensing fees.
Top
Hat Productions can provide your business
with custom on hold phone messaging.
Our services include creative copywriting,
professional voice talent, music licensing,
and studio production.
A
custom on hold phone message can be used by
your business to keep callers informed,
enhance your image, announce special sales
or promotions, reinforce existing
advertising, promote products and services,
and provide callers with your location and
business hours.
We
also carry a complete line of digital
messaging systems which are fully compatible
with all types of phone systems. These
systems can provide your business with
superior audio quality and long term
reliability.
Let
Top Hat Productions provide you with a sound
solution to your callers listening to
silence, feeling unimportant or forgotten,
or even worse, hearing your competitors'
commercials on the radio.
